We all know the feeling: you’re trying to think through an admission, talk to a family, or just place orders without missing something important — and your EHR chat is firing off like a group text that never ends.
The problem isn’t that messaging exists. It’s that the volume is relentless, the response expectation is immediate, and it turns a clinical day into a thousand micro-interruptions. When you’re getting pulled out of your train of thought every few minutes, you don’t just lose time — you lose focus, decision quality, and eventually patience. And over months to years, that background cognitive load starts to look a lot like burnout.
I dug into why this dynamic has become normal, what the data shows about message volume and response pressure, and what a few realistic fixes could look like (including what we should stop doing altogether).
Full breakdown in my latest Huddle+ article
