What’s the Problem?

We keep saying AI will solve documentation burnout. But what if it’s just shifting the burden instead of lifting it?

AI-generated notes—especially ambient AI—are supposed to free us from hours of clicking, typing, and templating. And while the technology is getting better, most of it still needs us to proofread and clean up the mess. It’s like supervising a really fast, slightly unreliable med student. You still need to double-check everything.

Unless AI can hit Six Sigma levels of accuracy (3.4 errors per million), we may be introducing more liability, more inefficiency, and more burnout than we started with.

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