I’ll spend most of my career helping families make end-of-life decisions.
But I never expected to learn the most from my cat.
Callie was 17 years old, medically complex, and uninsurable. In her final days, I faced decisions we ask patients and families to make every day—only this time, I was on the other side.
The experience was surprisingly transparent, straightforward, and compassionate—something our healthcare system often struggles to deliver.
Full reflection in this Inefficiency Insights 👇
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