Faxes are still how a lot of outside records move around health care.
And the annoying part isn’t receiving the fax. It’s everything after: matching it to the right patient, labeling it, getting it into the chart, and making sure the right clinician actually sees it.
In this Inefficiency Insights, I break down how Penn built a workflow that uses OCR + NLP to suggest the right patient, keeps a human verifying before anything gets filed, and cuts the time from fax → EHR from minutes to seconds.
